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Help Desk

  • Hardware and operating system requirements >
  • Internet service agreement >
  • Modem recommendations >
  • E-mail setup >
  • Changing your user/e-mail host name >
  • Changing your password >
  • Edit your Netscape address book >
  • Make Netscape start with an email page instead of the home page >
  • Set your system to remember your mail password >
  • Newsgroup set up
  • Newsfeed.com Disclaimer >

    Hardware and operating system requirements

      PC Macintosh
    Operating system Windows ME/XP/2000 System 7.6
    Processor 133 Mhz Pentium 66 MHz PowerMac
    RAM Win 95/98: 16 MB
    NT4.0/W2k: 24MB
    32 MB recommended
    24 MB physical RAM
    32 MB recommended
    Free hard drive space 100 MB
    150 MB Recommended
    50 MB
    Networking capability 1 free compatible IRQ Open Transport v.1.1.2
    Ethernet Network Interface Card (NIC) required Back To Top

    Modem recommendations
    The Cable Modem project, formerly known as DOCSIS (Data Over Cable Service Interface Specification), has allowed high-speed modems to be certified for retail sale. As a result, you can purchase your own CableLabs®;-Certified modem from a local retailer and save $7 a month on your BELD Broadband Internet service.

    BELD Broadband has no control over the engineering and manufacturing processes of any modem manufacturer. Any modem you purchase is at your own risk, and any warranty you have is between you the manufacturer. Back To Top

    E-mail setup

    Setting up email on an iPhone

    1. Select the Settings option from the main screen. Choose the Mail, Contacts, Calendars feature near the bottom of the screen.
    2. Press the Add Account option. Next you will be asked to choose either Microsoft Exchange account, Mobile Me, Gmail, Yahoo! Mail, AOL mail or Other. Since you want to set up a new mail account in order to check your ISP's mail, choose Other.
    3. Select POP Account at top of screen.
    4. Enter your name and email address, as well as a password and brief description of the account. Click on the Save button.
    5. The incoming mail settings are as follows: Server Name – pop3.beld.net, Server Port # – 110, SSL OFF.
    6. Wait for your iPhone to verify that the account information has been entered correctly. You will then be brought back to the Accounts screen.
    7. Select your newly created account from the list. Scroll down to enter the Outgoing Mail Server information. Due to security features used by ISPs, BELD has created a universal SMTP (a type of outgoing mail server) that iPhone owners can use to send mail from an iPhone while on a 3G or Edge network.
    8. The outgoing mail settings are as follows: Server Name – smtp.beld.net, Server Port # – 465, SSL ON, Authentication Type Used – Password (enter your username & password).

    Setting up email on a Blackberry

    1. Locate and click on the Setup folder; click on Email Settings.
    2. A listing of various email providers will be displayed; choose Other.
    3. Enter your email account information in the corresponding fields:
      Incoming Mail Information: Server Name – pop3.beld.net, Server Port # – 110, SSL OFF
      Outgoing Mail Information: Server Name – smtp.beld.net, Server Port # – 465, SSL ON
      Outgoing Mail server requires authentication (use your username and password).

    Setting up email in Live Mail

    1. Open Windows Live Mail.
    2. Click on Tools, click Accounts, click the Add button, then choose Email Account.
    3. Enter your email account information in the corresponding fields:
      Incoming Mail Information: Server Name – pop3.beld.net, Server Port # – 110, SSL OFF
      Outgoing Mail Information: Server Name smtp.beld.net, Server Port # – 465, SSL ON
      Outgoing Mail server requires authentication (use your username and password).

    Setting up email in Windows Mail

    1. Open Windows Mail by clicking on Start, All Programs, then Windows Mail.
    2. Click on the Tools menu, then click Accounts.
    3. Click Add, then choose Email account and click next to follow through the prompts.
    4. Enter your email account information in the corresponding fields:
      Incoming Mail Information: Server Name – pop3.beld.net, Server Port # – 110, SSL OFF
      Outgoing Mail Information: Server Name – smtp.beld.net, Server Port # - 465, SSL ON
      Click to set it so that outgoing mail requires authentication (use your username and password).
    Mail server addresses
    The outgoing (SMTP) mail server address is smtp.beld.net, and the incoming (POP3) mail server address is pop3.beld.net.

    Microsoft Internet Explorer 4.X (Outlook Express)

    1. From the Tools menu, select Accounts.
    2. Click the Mail tab to make it the active window.
    3. Select Add and then Mail to start a wizard-based process.
    4. Type Your Name as you wish it to be displayed on outgoing messages and then select Next.
    5. Type your Internet Email address in the field provided in the format username@beld.net, then select Next.
    6. In the Email Server Names window, select POP3 from the drop down list.
    7. Type mail.beld.net in the Incoming Mail (POP3 or IMAP) server field.
    8. Type mail.beld.net in the Outgoing Mail (SMTP) field and click Next when done. Outgoing mail now requires authentication, uses SSL, and uses Port #465.
    9. Type your username in the POP Account Name Field and your password in the password field. Click Next when done.
    10. Type a Friendly Name in the field provided, such as BeldNet Email to easily identify your account, then click Next.
    11. In the Choose Connection Type window, click the radio button to select Connect Using my Local Area Network (LAN) and then click Next.
    12. Click Finish on the last screen to save your settings.

    Eudora

    1. In the Getting Started section and the POP Account field, type username@mail.beld.net.
    2. In the Personal Information section and the POP Account field, type username@mail.beld.net.
    3. In the Hosts section set the POP Account to username@pop3.beld.net and set the SMTP fields to smtp.beld.net.
    4. In the Checking Mail section also set the POP Account to username@pop3.beld.net. Make sure that Leave mail on server is NOT checked.
    5. In the Sending Mail section, in the SMTP Server field, type smtp.beld.net.
      If you are using a recent version of Eudora, you may have the ability to use more than one POP account. You can set either the Dominant account using the 5 steps above, or add your BELD.net account as an additional server by selecting the Personalities feature. Outgoing mail now requires authentication, uses SSL, and uses Port #465.

    Mozilla Thunderbird

    1. Tools.
    2. Account Settings.
    3. Add Account.
    4. Select Email Account.
    5. Enter Name and Email Address.
    6. Choose pop Server.
    7. Type pop3.beld.net for incoming server name.
    8. Put in Account Name.
    9. Click on Outgoing Server.
    10. Type in smtp.beld.net. Outgoing mail now requires authentication, uses SSL, and uses Port #465.
    11. Enter Username and Password.

    Microsoft Outlook 97/98/2003

    1. Select the Tools menu and then Services.
    2. Information Services required are:
      1. Internet Mail
      2. Personal Address Book
      3. Personal Folders
      Use the Add button if you need to install any of the above.
    3. Highlight Internet Mail and then select the Properties radio button.
    4. Type your name in the Your Full Name field.
    5. Type your email address in the format username@beld.net in the Email address field.
    6. Type mail.beld.net in the Mail Server field.
    7. Type your username in the Account Name field.
    8. Type your password.
    9. Click the Advanced Options radio button (a window will display).
    10. Type mail.beld.net in the field labeled Forward All Outbound Mail to the Following Server, then click OK.
    11. Click the Connection tab and then specify Connect Using the Network.
    12. Click Apply, then OK
    Back To Top

    Changing your user/e-mail host name
    Please contact the BELD Broadband Help Desk. Note that it will take 48-72 hours for your new host name to become effective. Back To Top

    Changing your password
    Please contact the BELD Broadband Help Desk. You'll need to provide your username, current password and the new password you would like to use. Back To Top

    Edit your Netscape address book
    Using Communicator 4.X, select the Communicator Menu and then Select Address Book. Using Netscape Navigator 3.X, select the Window|Address Book Menu. Use the tools under the File, Edit, and Item options to edit your address book as desired. Back To Top

    Make Netscape start with an email page instead of the home page
    For Communicator 4.X:
    1. From the Edit Menu, select Preferences.
    2. Click on Appearance to expand this tree, then select Messenger Mailbox by clicking to place a check mark in the field provided.

    For Navigator 3.X:

    1. From the Options menu, select General Preferences.
    2. Click on the Appearance tab.
    3. In the Start Up section, you'll find the area to make this change.
    Back To Top

    Set your system to remember your mail password
    For Netscape Communicator 4.X:
    1. From the Edit Menu, select Preferences.
    2. Click on the Mail & Groups tab, then click on Mail Server to highlight and select it.
    3. Click on the More Options radio button to display additional preferences options.
    4. Make sure that the Remember Mail Password box is not checked if you want to be prompted for your password each time you open your mail window. Click in the Remember Mail Password check box to prevent Netscape from requesting your password each time you open the Mail window.

    For Netscape Navigator 3.X:

    1. From the Options/Mail and News Preferences Menu, select the Organization tab.
    2. Make sure that the Remember Mail Password box is not checked if you want to be prompted for your password each time you open your mail window. Click in the Remember Mail Password check box to prevent Netscape from requesting your password each time you open the Mail window.
    Back To Top

    Newsgroup set up
    Outlook Express:
    1. Select Tools.
    2. Select Add.
    3. Select News.
    4. Type your name, email address and the name of the news server: corpsurge2.newsfeeds.com.

    Netscape:

    1. Select Mail & Newsgroups.
    2. Select Accounts.
    3. Select Edit.
    4. Select Mail & Newsgroup Account Settings.
    5. Select Newsgroup Account.
    6. Type your name, email address and the name of the news server corpsurge2.newsfeeds.com.

    Entourage:

    1. Select Tools.
    2. Select Accounts.
    3. Select the News tab.
    4. Select New.
    5. Select the pull-down menu and choose your email address.
    6. Type the name of the news server corpsurge2.newsfeeds.com.
    7. Click Finish.

    Mozilla Thunderbird:

    1. Select File.
    2. Select New.
    3. Select Account.
    4. Select Tools.
    5. Select Account Settings.
    6. Select Add account.
    7. Select Newsgroup account.
    8. Type your name, email address and the name of the news server corpsurge2.newsfeeds.com.
    9. Click Finish.
    Back To Top


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