Due to higher usage, you may see an increase in your electric bill
As expected, with everyone homeschooling, entertaining, gaming and working from home these days, we've seen a spike in usage. Along with the colder then normal temperatures for this time of year, residents usages have increased. Meaning most will see increases in the electric bill.
Please remember we are taking the FCC’s pledge #KeepAmericansConnected and will waive any late fees that residential or small business customers incur because of disruptions caused by COVID-19 and will not terminate electric or internet service until further notice.
We have discovered an issue with Motorola MG & MB series cable modem/router units. The MG/MB series of Motorola modem/routers are currently not working reliably with our system, customers should not purchase these units until we have a resolution in place.
