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Braintree Electric Light Department (BELD) is one of 41 municipal light departments organized under Massachusetts General Laws chapter 164, and one of more than 2,200 municipally owned light departments in the country. BELD is recognized locally and nationally as an innovator in technology and new services. In 2000, after running a new hybrid fiber coax network throughout the town, the department began offering High-Speed Internet service to Braintree residents. Over the following years, that was expanded to include cable television and phone services to both residents and businesses in town.

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Contact us

BELD’s regular office hours are 7:30 a.m. to 4:30 p.m. Monday through Friday, and 7:30 a.m. to 7 p.m. on Thursday. Our HelpDesk is available 24 hours a day, 7 days a week. 781.348.BELD (2353) More info

Configure your email

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Customer|Connect

Braintree Electric wants to help you learn how you can conserve energy… and dollars! BELD’s new electricity usage portal displays the data gathered by your recently installed advanced meter. Learn more

Ask our Energy Advisor

Got energy questions? Contact our Energy Advisor Hotline at 781.348.1032. The Energy Advisor will spend the time necessary to explain in simple, understandable terms the information you're looking for. Learn more

Braintree Drives Electric

Plug-in electric cars are fast, fun, affordable, and efficient. Compared to gasoline vehicles, EV maintenance is cheaper and simpler, and with the cars cost less to operate. Now is the time to make the switch. Learn more

Online BillPay/Paperless

Our online payment system allows you to pay your BELD electric and broadband bills even faster, easier and more securely. Step-by-step instructions.

The cable TV landscape is changing more quickly than ever before—here’s why

Complicated content agreements
Curious about recent changes in your BELD Broadband bill? Let’s dive into some factors impacting cable television rates and offerings … Each channel carried by a cable company requires an agreement. These agreements are complex and make it impossible for cable providers to offer flexibility to customers— they’re the reason for certain requirements when you subscribe to BELD Broadband cable service.

Read more about The cable TV landscape is changing more quickly than ever before—here’s why

BELD honored for high levels of reliability in 2018

For the second year in a row BELD received an excellence in reliability award by APPA for our outstanding reliability in 2018! Always a proud moment to be recognized by PublicPower.org for our excellence in reliability.

Read more about BELD honored for high levels of reliability in 2018

Beld TV powered by TiVo VU-IT | Rolling out a new VOD system

We’ve rolled out our new VU-IT! On Demand platform, delivering a robust new interactive menu with more video content than before, plus the ability to stream popular online services right from your cable box.