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Why do I need a DOCSIS 3.1 modem?

DOCSIS 3.1 technology improves the spectral efficiency of our HFC network and thus increases the capacity significantly. While DOCSIS 3.0 technology supports up to 256 QAM (8 bits/symbol), DOCSIS 3.1 technology supports up to 4096 QAM (12 bits/symbol) thus providing the potential to drastically increase the system capacity and the services we can offer you.

So with that said, moving forward we are requiring any customer who is purchasing their own modem to purchase a DOCSIS 3.1 modem or a DOCSIS 3.1 modem/router combo unit.