Some Braintree residents have been misled by Doxo.com, a third-party bill payment site that may appear in search results for BELD.
While Doxo does eventually send payments, using it comes with problems:
- Extra charges you wouldn’t pay on BELD’s payment site
- Delayed payments, which can lead to late fees
- Misleading design, making it look like an official BELD webportal
To avoid issues:
- Always go directly to the official BELD website: beld.com
- Bookmark myelectric.beld.com and double-check the URL before paying.
- Never trust a link from a search engine without confirming it’s legit—Doxo may show up in search results.
Help spread the word. If you’ve had an issue with Doxo, email us at and let us know.
