BELD recently heard from a few customers who received suspicious phone calls from someone claiming to be from our office.The caller told the customer she had a large credit on her electric bill and that they could deposit the money directly into her bank account. All they needed was her banking information.
Thankfully, she didn't give them anything. It was a SCAM!
Common Scams to Watch For
Fake Refunds or Bill Credits: Someone tells you that you have money coming back on your electric bill and asks for your banking information to send it to you.
Past-Due Bill Threats: Someone claims you owe money and threatens to shut off your electricity unless you pay right away.
Unusual Payment Requests: You're asked to pay with gift cards, prepaid cards, wire transfers, or other unusual payment methods.
Fake Emails and Texts: You receive a message that looks like it's from BELD asking you to click a link, provide account information, or make a payment.
A Few Things to Remember
• Never give out your banking information to someone who unexpectedly calls you.
• Be careful with unexpected offers of refunds, credits, or rebates.
• Don't let anyone pressure you into making an immediate payment.
• Don't click on links in emails or text messages that you're unsure about.
• Remember, scammers can make a phone number look like it's coming from a legitimate business.
Not Sure If It's
Really BELD?
Hang up and give us a call directly at 781-348-BELD (2353). We'd much rather have you check with us than risk sharing information with someone who isn't who they say they are.
Please, share this information with family, friends, and neighbors. Older residents can be especially vulnerable to these types of calls, and a quick heads-up could save someone a lot of trouble.
We're all part of the same community. Let's look out for each other.
