Customer Satisfaction Survey

BELD QR surveyAt BELD your opinions matter to us! We’re committed to delivering the best possible service, and your feedback is crucial in helping us improve.

Take a few moments to share your thoughts about our services. It’s quick, easy, and makes a big difference!

Simply scan the QR code or 

Thank you for helping us power a brighter future for Braintree! Your input helps us improve our services and better serve our community.

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Welcome to a New Chapter at Braintree Electric!

The Braintree Electric Light Department is thrilled to welcome our newly elected Board of Commissioners and celebrate the continuity of leadership that keeps our community powered with reliable, affordable electricity. After a successful town election, we’re proud to announce: Thomas J. Reynolds has been re-elected to the Board. A familiar

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2025 NEPPA Customer Service Award recipient

We are proud to congratulate our very own Helen Panico, recipient of the 2025 Carol A. Tracey Customer Service Award from the Northeast Public Power Association (NEPPA). The award recognizes employees of NEPPA member utilities who deliver outstanding service to their customers and communities. Helen’s dedication, warmth, and reliability embody

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