Have Your Voice Heard! 2025 Customer Survey

UPDATE: The survey is now Closed.

From August 20 – September 17, 2025, we are conducting a digital customer survey to better understand your opinions and experiences.

We want your feedback on:

  • Your overall satisfaction with BELD

  • Customer service experiences

  • Communication preferences

  • Interest in programs and services

Your input helps us improve the way we serve you and shape future programs.

Your Privacy Matters
This survey is being conducted by GreatBlue Research, Inc. Following the Code of Ethics of the National Council on Public Polls and the U.S. Privacy Act of 1974, all responses are kept confidential. No identifying information will be shared with BELD.

How to Participate

  • The survey is also available on our social media.

  • If you have a registered email address with us, you may receive a survey link in your email.

Questions?

  • GreatBlue Research: 860.740.4000

  • BELD: 781.348.BELD (2353)

Thank you for helping us improve our services—we truly value your input!

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